Terms of service

Last updated: 31 August 2026

Welcome to GK Toyland.

These Terms of Service govern your use of the GK Toyland website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these terms.

1. About GK Toyland

GK Toyland operates an online store offering stationery, school supplies, gifts, accessories and other products.

All product descriptions, images, prices and availability are provided in good faith and may be updated from time to time.

2. Products & Availability

We make reasonable efforts to ensure that product descriptions, images and information on our website are accurate.

However, minor differences in colour, appearance or presentation may occur due to photography, lighting, screen settings or manufacturing variations.

Product availability is subject to change without notice.

If a product becomes unavailable after an order has been placed, we may contact you regarding an appropriate resolution, including cancellation and refund where applicable.

3. Prices

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices, discounts and promotional offers may change from time to time.

Any applicable taxes or shipping charges will be displayed as required before completion of your order.

4. Orders

When you place an order, you are making a request to purchase the selected products.

An order is subject to acceptance and availability.

GK Toyland reserves the right to cancel an order in circumstances including:

Product unavailability
Pricing or listing errors
Suspected fraudulent activity
Incorrect or incomplete order information
Circumstances beyond our reasonable control

If an order is cancelled after payment has been received, any applicable refund will be processed through the original payment method or another appropriate method.

5. Customer Information

You are responsible for providing accurate information when placing an order, including:

Name
Mobile number
Email address
Complete shipping address
Other information required to fulfil the order

GK Toyland cannot be held responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

6. Shipping

Shipping and delivery are governed by our Shipping Policy.

Delivery dates and timelines are estimates and may be affected by courier delays, public holidays, weather, operational issues and other circumstances beyond our reasonable control.

7. Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy.

We generally do not accept returns or refunds for change of mind or personal preference.

Products that are damaged, defective, incorrect or materially different from what was ordered will be handled in accordance with our Return & Refund Policy and applicable law.

8. Product Images & Content

All website content, including photographs, graphics, text, logos, product descriptions and other materials, is owned by or licensed to GK Toyland unless otherwise stated.

Such content may not be copied, reproduced, modified or commercially used without prior written permission.

9. Website Use

You agree not to use the website:

For unlawful purposes
To engage in fraudulent activity
To interfere with website security or operation
To attempt unauthorised access
To introduce malicious software
To misuse another person's information
In a manner that may harm GK Toyland or its customers

10. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services and other technology providers.

Your use of these services may also be subject to the terms and policies of those providers.

11. Limitation of Liability

GK Toyland will make reasonable efforts to provide accurate product information and reliable service.

However, to the extent permitted by applicable law, GK Toyland shall not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, technical failures, natural events or other force majeure circumstances.

Nothing in these Terms is intended to exclude or restrict any consumer rights that cannot lawfully be excluded.

12. Changes to These Terms

GK Toyland may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last updated" date.

13. Governing Law

These Terms shall be governed by the applicable laws of India.

Any disputes will be subject to the jurisdiction of the courts/consumer forums having appropriate jurisdiction, subject to applicable consumer protection laws.